Store: Exotic Birds By Fran
Location: 9215 Valley View St, Cypress, CA, 90630
Phone: (714) 761-0868
Website: http://www.fransexoticbirds.com/

STORE QUESTIONNAIRE FILLED OUT ON SITE ON JULY 9TH, 2013

 

1. Does the store sell birds? Yes IMG_0177

2. Does the store have a quarantine area? Yes

3. Does the store sell unweaned babies? No – this is also illegal under California State Law

4. Does the store breed their own birds, or do they purchase babies from outside sources? Breeds their own, and purchases from local breeders

5. Does the store board birds? Yes

6. If yes, are the boarded birds kept separately from birds in the shop? Yes

7. What are the requirements for boarding? All boarders must be tested for polyoma, psittacosis, and pdd prior to being boarded

8. If the store does grooming or training, are the birds in a separate area than any in the store or boarded birds? Yes

9. Are customers allowed to interact with birds in the store? Yes

10. Is food sold in bulk? Yes IMG_0182

11. Does the facility work with or support a rescue in any way? Not officially, but does support several local bird clubs

12. Are potential owners given access to educational material before the purchase of a bird? Yes

13. Are staff members trained to assist with issues such as behavior, diet and caging questions that clients may bring up? Yes

14. Does the store staff take part in continuing education? Yes

15. Does the staff readily answer customer questions? Yes

16. Does the store do pre purchase screening prior to selling a bird to an individual? No official screening procedure, but also reserves the right to refuse sale and won’t sell birds to anyone who has the money – the respondent indicated they do talk to the customer before handling a transaction.

17. Does the store sell ‘custom blended’ mixes? Yes – custom blend seed mixes

18. Is the store well lit? Yes IMG_0176

19. How often do cages get cleaned? 1 x daily

20. Is there a safe area where birds are allowed out of their cages in the store? Yes

21. What brands of food are sold? (Foods listed were foods available on store shelves at the time of the visit)

22. What services does the store offer?

 

Notes: IMG_0183

#2 – The respondent informed me that they store does not generally deal with secondhand birds, therefore they have no great need for a quarantine area. If the situation arises where there is a need for quarantine, the bird will be kept in the store office or at the house of an employee until the bird can be evaluated by an avian vet.

#8 – The grooming area is directly behind the counter, and shares the same air and floor space as the birds for sale in the store.