Store:      The Bird Hut
Location: 11249 SE Division St  Portland, OR 97266
Phone:    (503) 254-3390
Website:  www.birdhutinc.com

Store Questionnaire filled out on site on June 26th, 2013

 

1. Does the store sell birds? Yes IMG_0077

2. Does the store have a quarantine area? No

3. Does the store sell unweaned babies? No

4. Does the store breed their own birds, or do they purchase babies from outside sources? Breeds their own, and purchases from local breeders

5. Does the store board birds? No

6. If yes, are the boarded birds kept separately from birds in the shop? N/A, see above

7. What are the requirements for boarding? N/A, see question #5

8. If the store does grooming or training, are the birds in a separate area than any in the store or boarded birds? Yes

9. Are customers allowed to interact with birds in the store? Yes

10. Is food sold in bulk? Yes IMG_0080

11. Does the facility work with or support a rescue in any way? The store gives discounts to local rescues, and will refer people to the nearby rescue, Northwest Bird Rescue

12. Are potential owners given access to educational material before the purchase of a bird? Yes

13. Are staff members trained to assist with issues such as behavior, diet and caging questions that clients may bring up? Yes

14. Does the store staff take part in continuing education? Yes

15. Does the staff readily answer customer questions? *Yes

16. Does the store do pre purchase screening prior to selling a bird to an individual? Yes – they will evaluate and talk with the customer first before agreeing to sell a bird. They will ask about prior bird experience, living situation, etc.

17. Does the store sell ‘custom blended’ mixes? Yes – custom blend seed mixes

18. Is the store well lit? Yes IMG_0087

19. How often do cages get cleaned? 1 x daily

20. Is there a safe area where birds are allowed out of their cages in the store? Yes

21. What brands of food are sold? (Foods listed were foods available on store shelves at the time of the visit)

22. What services does the store offer?

 

Notes:  IMG_0084

* While technically the answer to this question is yes, it was my experience that you had to approach the staff to engage first – the person working behind the counter while we were in the store was not readily offering information without prompting. While this is not an issue, I felt it should be noted.